Mentoring and reverse mentoring

Recommended course length: Half day


Creating a standard mentorship programme is an excellent way to support marginalised staff in developing leadership skills and applying for higher positions, while reverse mentoring – where a manager or team leader is guided by a more junior staff member – can help senior employees to develop new skills, learn about the experiences of others, and broaden their understanding of barriers in the workplace. 

Using a combination of both methods, you can create a workplace culture that recognises the expertise and skills of people at all levels, and celebrates being able to learn from everyone. Reverse mentoring especially can help break down unconscious or unchallenged hierarchies in the workplace, making your organisation more inclusive. 

Topics Covered

  • Mentoring vs reverse mentoring: the roles, differences, and challenges
  • Building and maintaining productive mentor/mentee relationships
  • Identifying the right questions and practicing active listening skills
  • Designing a support programme for your mentee
  • Giving developmental feedback and evaluating success

Course Outcomes

  • Understand the benefits and applications of both mentoring and reverse mentoring
  • Develop a programme for either structure
  • Build more effective working relationships across their organisation
  • Apply mentoring skills and use a range of tools and techniques

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