Who is the course for?

The course has been designed for managers and staff of criminal justice agencies. It comprises of four modules as part of the Inclusion and Diversity programme.

DAY 2 – Module 3 and 4 combined

Available dates:

• Wednesday 4th May 2022
• Monday 9th May 2022
• Friday 13th May 2022
• Thursday 19th May 2022
• Monday 23rd May 2022

Module 3 – 9.30am – 12pm

Cultural awareness

What will you learn?

– Define what culture is

– Identify your own culture and how it relates to others

– Understand how our values, beliefs and prejudices relate to our individual culture

– Identify how Equality Laws relate to cultural awareness

– Identify and understand Hidalgo’s three levels of culture

What topics are covered?

– Identifying your individual culture – Personal and Social Identities

– Understanding values, beliefs, prejudices

– Tackling discrimination through raised cultural awareness

– The Cultural Iceberg

– Hidalgo’s 3 levels of culture

Module 4 – 2pm – 4.30pm

Cultural Competency

What will you learn?

– Define cultural competency

– Identify how cultural competency can be applied in your role and in the Criminal Justice System

– Deal more effectively with cultural differences

– Recognise features in cross-cultural communication

What topics are covered?

– What is Cultural Competence?

– The Six Stages of Cultural Competence

– What are Cultural Competence Skills?

– Filters and self-awareness

– Cross-Cultural Communication

– Barriers to effective Cross-Cultural Communication

– Strategies for effective Cross-Cultural Communication

Choose and book Day 2 sessions below

Courses information and benefits

• Easy to self-book on session
• 2.5hrs of taught training
• Pre-course work to complete in preparation for session
• Interactive virtual training using breakout rooms
• PDF workbook provided at the time of booking to support your learning